Yep, it has been ages since I posted, well I have been away and had stuff to do when I got back. We were away in Malta last month, and it was not the best holiday that I have ever been on. Firstly, our flight was delayed by 19 hours, a computer had malfunctioned so one had to be flown in from Switzerland. Gee thanks a bunch British Jet (is it me or is that the naffest name ever for an airline company, just with the addition of the word British? By the time we arrived at our hotel (and the time that our hotel discovered what had happened to us, again thanks British Jet), our rooms had to be re-booked.
We stayed at Radisson SAS Golden Sands resort, and it was great. Except for the staff. They bungled our room allocation, giving us a twin bed monster suite, before giving us a double bed room (we had asked for a double bed). They bungled next allocation too, by not alerting staff that the room we were now occupying was occupied. I am not sure who got the bigger surprise, myself or Clayton, the staff member who thought he was entering a vacant room… at 12:35am! They also bungled the fact that Claytons 6am alarm call was not cancelled, or that Clayton had inadvertently cancelled our card keys, so that when I went upstairs to get Ange’s hat, I couldn’t get in. This held up the Malta tour that we had booked ourselves on (which the driver had no idea we were coming on).
The hotel bungled lots of things, but their attitude was good, compared to that of the Island Residence Club. They are the Timeshare arm of the hotel. We are toying with the idea of a timeshare, but this experience has put us off for the moment. We let them know about it, and they took the huff. Big style. Yvonne, the IRC manager ‘lost the plot’ completely, and Brian the ‘big cheese’ said our comments about how Anfi del Mar was miles better left him ‘depressed’. Aw diddums!
Though I wouldn’t say our experiences are the only factor. It’s a good hotel, but it’s just not a 5 star hotel/resort.
See You Later